Terms & Conditions
The Hans Handmade website is operated by Ayaan Trading Corporation (the “Company”). Use of the words “We” or “Us” refers to the Company, while reference to the word “You” or “Your” pertains to any website buyers, clients, customers or users. By registering and purchasing from our website, you undertake to be bound by the terms and conditions contained herein. We reserve the right to amend, replace and update these Terms of Service and to make periodic changes to the website upon our sole discretion and without prior notice to you. Continued access and patronage of this website subsequent to any changes signifies your acceptance of such amended terms of service.
- Registration and Privacy
You can only transact using this website upon successful registration. Registration requires that you provide us with personal information. Any personal data we gather will be protected from disclosure to any third parties and will be for the sole use of the Company pursuant to purchase orders. Such personal information may include, but shall not be limited to, your name, delivery and billing addresses, telephone numbers, email address and social media accounts. You warrant that all information you provide us pertain to you personally and are true in correct in all material respects. You will likewise be required to create a password in order to access your Hans Handmade account and you will be entirely responsible for the protection of such information.
III. Product Prices
We reserve the right to change the prices of our prices at any given time without notice.
- Product Quality
We see to it that we provide you with only the best quality of products. Due to the nature of production, however, it is normal to see some slight variation in colour, design, pattern, shape and texture of our goods. These are not considered defects and are inherent features attributable to the moulds and machinery used. The photographs found in the website may likewise slightly differ from the actual products due to lighting.
- Payment & Delivery
You will be responsible for payment of purchase price and Goods and Services Tax (GST), as well as all costs involved in the delivery or shipping of items you purchase. Shipping fees will be calculated according to delivery destination, product value and dimensions. All payments shall be made in Indian Rupees (INR) or United states Dollar (USD) for international orders outside India. Only upon full payment of the foregoing charges will products be dispatched for delivery. We reserve the right to verify information prior to processing of any payments.
You will receive confirmation from us that your order has been finalized. Until you have received formal confirmation, an order is not yet considered final. Once orders have been finalized, you may no longer make any changes to your product selection or delivery information.
You further agree that the Company will not be liable for any breach, hindrance or delay in the completion or delivery of orders attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including, without limitation, hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation ("Event of Force Majeure"), regardless of whether the circumstances in question could have been foreseen.
- Refunds, Returns & Exchanges
Returns and exchanges can be made up to 7 days from your receipt of the item provided that the item is in the same condition as it was received. Items for exchange must be in its original packaging with any labels still attached. You have the option to exchange an item or to request for a full refund or a refund in the form of store credit to be applied to a future purchase. Shipping costs for items returned to us and item replacements delivered back to you shall be on customer's account.
VII. Intellectual Property Rights
The HANS HANDMADE logo and name are trademarks owned by the Company and protected by both local and international Intellectual Property laws. Furthermore, any marketing materials used in this website such as but not limited to product shots, illustrations and videos, are exclusively owned by the Company and may not be used for any purpose without prior notice to us and without our written authorization.
You agree to indemnify, defend and hold harmless the Company, it partners, officers, directors, agents, contractors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
- Governing Law
The Terms of Service and your use of this website shall be governed by and construed in accordance with the laws of the Republic of India. You agree to submit to the exclusive jurisdiction of the courts in Visakhapatnam in the state of Andhra Pradesh to settle any dispute which may arise under these terms or pursuant to any service we provide you.